• + Where are the Venues located?

  • Full information including Maps can be found at HOW TO GET THERE in the drop down list under PROGRAM / TICKETS in the header list. BURSWOOD - Charles Paterson Park, Resort Drive, Burswood Parklands (Cnr Crown Casino) off Great Eastern Highway, Burswood. MURDOCH - Lower Bush Court (next to Car Park 3), Murdoch University, South Street, Murdoch. BASSENDEAN - BIC Reserve, Cnr Guildford Road cnr Wilson Street, Bassendean (next to Council Chambers). MANDURAH - Meadow Springs located in the Quarry Adventure Park on Pebble Beach Road (turn off Mandurah Road into Meadow Springs Drive) corner of Windcrest Way.

  • + When does the Season run and what are the doors open & screening times?

  • Our Season dates: Burswood - Thursday 23 November to Saturday 14 April (nightly) Murdoch - Thursday 16 November to Saturday 3 February (nightly) Bassendean - Thursday 7 December to Saturday 24 March (Wed to Sun). Mandurah - Thursday 21 December to Sunday 28 January (Wed to Sun). Gates open at 6:30pm and all screenings (unless indicated on the programme) commence at 7:45pm.

  • + Food and drinks?

  • BYO food and NON-alcoholic drinks. Venues fully licensed (except Mandurah) therefore no alcohol can be brought into the venue. There is plenty of food to buy. Check out MENU page. Mandurah is an alcohol-free venue.

  • + Website won’t allow me to buy tickets for tonight – are you sold out?

  • We close off online advance sales at 5:45pm for that night’s screenings ONLY in order to arrange food and other orders. Plenty of tickets are usually available at the door. If a session is sold out it will state same when trying to purchase tickets.

  • + Can you buy tickets at the door?

  • Yes, from 6:30pm unless sold out beforehand.

  • + What about seating? Bean bags?

  • BYO or hire seating: bean bag lounges $6 to hire (preorder online - $1 online fee - or at box office on night) or fold-up chairs are also available at our Burswood venue only on the night ($3).

  • + Is there parking close by and is it free?

  • There is plenty of free parking right next to the venue at all locations.

  • + Ticket prices & group discounts?

  • Adults are $14 - Concessions $10 - Children 5-15 years $7 - Children Under 5 Free – Families (2 Adults + 2 Children) $35. Online booking fees are $1 per admission but online ticket prices are $1 lower than at the gate prices (effectively the same prices overall). Special deals for groups of 20 or more. Check out GROUP PACKAGES under PROGRAM & TICKETS. These are not available at Mandurah.

  • + I am unable to print out my online ticket: what do I do?

  • If you have your online ticket booking number and photo ID just come to the gate on the night OR If you have it on your smart phone just present it at gate on the night.

  • + How do I purchase tickets?

  • There are numerous way to purchase tickets online - simply click anywhere you see a "Buy Tickets" link. Scroll down on the HOME PAGE to the Calendar and click on the desired film. If the date is after the range of the Calendar click on PROGRAMME – BUY TICKETS which brings up the list of films being screened. Scroll down to the date & film and click on the film. In both cases follow the instructions to purchase tickets. Online Ticket Sales close at 5:45pm for THAT NIGHT'S screenings. Tickets are also available to purchase AT THE GATE from 6:30pm nightly when the gates open.

  • + I have been asked for my credit card details when redeeming a gift voucher. Why?

  • If you have ONLY redeemed your voucher and do NOT want any other items (eg. bean bag lounges or additional tickets) you do not have to pay any additional charges. When redeeming your voucher the online ticketing system automatically allocates your tickets or items being redeemed. It asks you if you want ADDITIONAL items. If you change the ZERO to any other number (by you assuming you need to change the zero to 1 or 2 etc) our system will think these are EXTRA purchases and charge you.

  • + Do I need to do anything special when redeeming a Telethon La Grassiere gift voucher?

  • When redeeming a Telethon La Grassiere gift voucher you do NOT have to do anything other than redeem the voucher and provide your name, email address, mobile phone number and postcode. Do NOT change the zeros next to pizza, or cheese platters or bean bag lounges to any number UNLESS you want ADDITIONAL items. We automatically order/reserve your bean bag lounges, cheese platter and pizza/garlic bread. If you have dietary requirements and wish to change the Supreme pizza for Vegetarian and/or delete toppings please email us through the Contact page at least 24 hours beforehand.

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